we are searching for a perceptive, detail-orientated service manager

DUTIES & RESPONSIBILITIES :

*Track and repot on technical team productivity.

*Working in collaboration with our “system third party vendor” (BPO), implement Tech Connect, identifying and ironing out any issues

*Monitoring and follow up on WIP report in collaboration with the Technical Administration Supervisor

*Working in collaboration with the Administration Manager and Contracts Administrator to resolve contract

*Follow up with department regarding outstanding services.

*Negotiate and renewal of Maintenance contracts.

*Working in collaboration with the Administration Manager, ensure that all clerical functions related to the Service department are carried out in accordance with relevant processes and at required standards.

*Review and sign off monthly service commission and submit to Finance.

*Monthly extra revenue forecasting

*Review and sign off monthly service commission and submit to Finance.

*Monthly extra revenue forecasting

*Liaise with stores Manager regarding inventory holding, ordering and stock issuing processes and procedures.

REQUIREMENTS:

*3-5 years experience in the similar role

*Bcom Degree in management or business

*technical degree/diploma

*proficient with word ,excel ,outlook ,PowerPoint

Johannesburg

cvs@premiumpersonnel.co.za